Temari Battle Systems Privacy Policy

Temari Battle Systems Inc. (“Temari,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit temari.ai, join our reservation or founders list, contact us, buy or reserve products, use the Temari app, connect Temari hardware, participate in play features, or interact with our community, press, creator, support, or event programs.

Temari is a connected play system involving the Temari app, Battle Units, Mechs, Legends, AR battles, physical robot battles, optional Tower-enabled play, League features, events, and related products and services.

For privacy questions or requests, contact us at: privacy@temari.ai
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Temari Battle Systems Inc.
c/o Blue Barn Collective
J.M. Thieles Vej 7B
1961 Frederiksberg C
Copenhagen, Denmark
Attn: Privacy

We collect different information depending on how you use Temari.

‍Information you give us

‍We may collect:
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• name;
• email address;
• country, region, or shipping location;
• username, display name, password, avatar, faction choice, and account settings;
• parent or guardian contact details where required;
• reservation, preorder, order, payment, shipping, and purchase information;
• support messages, survey responses, feedback, press or creator inquiries, and business contact details;
• community posts, gameplay clips, event photos, testimonials, or other content you choose to submit.

We do not collect full payment card details directly. Payments are handled by third-party payment processors.

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‍Website and cookie information

‍When you visit our website, we may collect:

• IP address;
• browser and device type;
• pages viewed;
• referring pages;
• approximate location based on IP address;
• cookie identifiers;
• analytics and advertising preferences.

Strictly necessary cookies are used to operate the website. Analytics, personalization, and marketing cookies are used only where permitted by law and your choices.


App, game, and account information

‍When you use the Temari app or online features, we may collect:

• account ID, username, age band, country/region, language, and parental-control settings;
• Legends captured, Mechs owned or connected, faction, inventory, progression, achievements, rankings, match history, and • League/event participation;
• battle logs, match results, gameplay settings, anti-cheat and safety signals;
• friend, team, tournament, event, or community participation information if those features are offered;
• crash reports, diagnostics, app version, operating system, device model, and performance information.


Temari hardware information

When you connect or use Temari hardware, we may collect information needed to operate, support, secure, and improve the product, such as:

• Battle Unit, Mech, Tower, accessory, or firmware identifiers;
• firmware version, battery level, connection state, calibration status, runtime, hardware events, error logs, and diagnostic data;
• Bluetooth, local network, or device-connection information needed to connect the app and hardware;
• repair, replacement, warranty, and support history.

We use hardware information to make the product work, support users, improve reliability, detect abuse or unsafe behavior, and maintain the game ecosystem.

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‍Camera, AR, location, Bluetooth, and device permissions

Some Temari features may require device permissions, such as camera, AR sensors, Bluetooth, local network access, notifications, or location.

We will ask for permission where required by your device or by law. You can usually turn these permissions off in your device settings. Some features may not work without them.

Camera and AR data should be processed on your device where practical. We do not use camera or AR inputs to identify you unless we clearly tell you and obtain any required consent. We do not collect precise location unless a feature needs it and you allow it.


Children and parent information

‍Temari is designed as a family-friendly play system. Our website reservation list and marketing communications are intended for users aged 13 or older, or for parents/guardians acting for younger users.

If Temari offers child accounts or child-directed online features, we will use a parent or guardian consent flow where required. We do not knowingly collect personal information online from children under 13 without required parental consent. Parents or guardians may contact us to review, correct, or delete a child’s personal information.

We do not knowingly sell or share personal information of users under 16 for cross-context behavioral advertising. We do not use child account data for targeted advertising.

We use personal information to:
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• operate the website, reservation list, app, game, hardware, support, and community features;
• create and manage accounts;
• process reservations, purchases, shipping, returns, warranty claims, and support requests;
• connect the app with Battle Units, Mechs, Towers, and accessories;
• save gameplay progress, Legends, Mechs, rankings, match results, and League participation;
• provide safety, anti-cheat, abuse prevention, fraud prevention, and security features;
• send service messages, product updates, reservation updates, safety notices, and account notices;
• send marketing messages if you have opted in or where otherwise permitted by law;
• run surveys, user tests, events, creator programs, press programs, and community activities;
• improve Temari products, gameplay, hardware reliability, app performance, and user experience;
• comply with law, enforce our terms, and protect Temari, our users, and the public.

We may use aggregated or de-identified information for research, product development, analytics, press, investor, or business purposes.

For users in the European Economic Area and the United Kingdom, we rely on the following legal bases where applicable:

Some Temari features may display limited information to other users, such as:

• username or display name;
• avatar;
• faction;
• rankings;
• match results;
• League/event participation;
• public community posts or creator submissions you choose to share.

Do not use your real name as your username if you do not want it to be visible. Temari does not offer direct in-app chat unless we clearly announce otherwise and update this policy.

We do not sell your personal information for money.

We may share information with:

• cloud hosting, database, app infrastructure, analytics, email, customer-support, payment, shipping, fulfillment, anti-fraud, security, and crash-reporting providers;
• app stores and platform providers where needed for app distribution, purchases, permissions, or device services;
• payment processors and shipping partners for purchases and deliveries;
• event, tournament, creator, press, or community partners when you participate in those programs;
• professional advisors, insurers, auditors, lawyers, accountants, and investors;
• authorities, courts, regulators, or others when required by law or necessary to protect rights, safety, security, or users;
• another company if Temari is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

We require service providers to use personal information only for the services they provide to us and to protect it appropriately.

Some advertising or analytics cookies may be considered “sharing” under California or other U.S. privacy laws. Where required, you may opt out through our cookie settings, “Do Not Sell or Share My Personal Information” link, or recognized browser opt-out signals.

We use cookies, pixels, SDKs, local storage, and similar technologies.

We group them into:

Strictly necessary: required for website, security, consent, account, checkout, or app functionality. These are always active.

Analytics: help us understand how people use the website and improve performance.

Personalization: remember choices such as region, language, or preferences.

Marketing: help measure campaigns and show more relevant ads or launch updates.

Where required by law, analytics, personalization, and marketing technologies are off unless you choose to allow them. You can change your choices through our cookie preference center.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting privacy@temari.ai.

Even if you unsubscribe from marketing, we may still send non-marketing messages, such as account notices, reservation updates, purchase receipts, safety notices, product recall notices, security alerts, support replies, or legal notices.

We take children’s privacy seriously.
Our general website signup, reservation list, and marketing emails are intended for users aged 13 or older, or for parents/guardians acting for younger users.

If we offer child accounts or online features for children under 13, or under the local age of digital consent where applicable, we will:

• obtain parental consent where required;
• give parents a way to review, correct, or delete the child’s personal information;
• limit collection to what is reasonably needed for the feature;
• use high-privacy defaults where appropriate;
• avoid direct chat unless separately designed and disclosed;
• avoid targeted advertising to child accounts;
• avoid selling or sharing child personal information for cross-context behavioral advertising.

Parents or guardians can contact privacy@temari.ai with child-privacy requests.

Temari is based in Denmark and may use service providers in the European Economic Area, the United Kingdom, the United States, Canada, and other countries.

Where personal information is transferred internationally, we use appropriate safeguards where required, such as:

• EU Standard Contractual Clauses;
• the UK International Data Transfer Agreement or UK Addendum;
• adequacy decisions;
• Data Privacy Framework-certified providers where applicable;
• contractual, technical, and organizational safeguards.

We keep personal information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required or allowed by law.

Typical retention periods include:

• reservation and marketing records: until you unsubscribe or ask us to delete them, plus a limited suppression record so we do not email you again;
• account and gameplay records: while your account is active and for a reasonable period after closure for backup, security, dispute, fraud-prevention, and legal reasons;
• purchase, tax, warranty, and shipping records: as required for accounting, tax, warranty, consumer-protection, and legal obligations;
• support records: for as long as needed to provide support, improve products, and handle disputes;
• security logs and diagnostics: for a limited period unless needed for security, fraud prevention, product safety, legal compliance, or dispute resolution;
• aggregated or de-identified information: indefinitely, where it can no longer reasonably identify you.

You may ask us to delete your information, subject to legal, safety, warranty, dispute, security, and backup exceptions.

We use reasonable technical and organizational measures to protect personal information, including access controls, encryption where appropriate, vendor controls, monitoring, and security procedures.

No system is perfectly secure. You are responsible for keeping your login credentials confidential and for using appropriate device security.

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• receive a copy of your information;
• correct inaccurate information;
• delete information;
• restrict or object to certain processing;
• withdraw consent;
• opt out of marketing;
• opt out of targeted advertising, sale, or sharing where applicable;
• limit use of sensitive personal information where applicable;
• appeal a denied request where your law provides that right;
• complain to a data protection authority.

To exercise rights, contact privacy@temari.ai.
We may need to verify your request. If you are a parent or guardian making a request about a child account, we may need to verify your relationship to the child.

European and UK users may also complain to their local data protection authority. Users in Denmark may contact the Danish Data Protection Agency. UK users may contact the UK Information Commissioner’s Office.

This section applies where U.S. state privacy laws give you specific rights.

In the last 12 months, we may have collected the following categories of personal information:
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We collect this information from you, your device, your use of Temari services, connected hardware, cookies, service providers, app stores, payment processors, event partners, and communications with us.
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We use this information for the purposes described in this policy.

We do not sell personal information for money. We do not knowingly sell or share personal information of users under 16. Some advertising or analytics tools may be considered “sharing” under California law. You can opt out through our cookie settings or “Do Not Sell or Share My Personal Information” link where required.

We do not use sensitive personal information to infer characteristics about you. We use it only for permitted purposes such as account security, payments, safety, service delivery, legal compliance, and features you request.

We will not discriminate against you for exercising your privacy rights.

Temari may link to third-party websites, social platforms, app stores, video platforms, payment processors, communities, or event services. Their privacy practices are governed by their own policies, not this Privacy Policy.

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the website, app, email, or other reasonable method. The “Last updated” date shows when this policy was last revised.